Return Policy: When the purchased product is delivered to our warehouse and inspected, and if it is found to be in a condition that allows a refund, the refund process will be initiated based on the payment method used. How does the refund process work? The refund process depends on the payment method you chose when placing your order, whether by credit card or cash on delivery. If payment was made via credit card, the amount will be refunded to the same card used for purchase. The customer is fully responsible for entering their bank or credit card details accurately and correctly. 2. When will you receive a refund? The time it takes to process a refund depends on several factors. It may take up to a week for the company to receive and inspect the returned product. After that, it may take 5 to 7 business days for the refund to appear on your payment card, depending on the internal procedures of your bank. If your refund status does not appear as refunded in your account and the specified return period has passed, you can contact us via customer service or any other means of communication for further assistance. If your refund status appears as refunded in your account, and the above-mentioned period has passed and you have not received your refund yet, please contact your bank Contact us for more information Terms of Use (Terms and Conditions) These Terms of Use, the Privacy Policy, and all other policies and additional terms (if any) (together referred to as the “Terms”) posted on the Site, Which allows you. Once you access, register, or use the Site/or Services, you agree to be bound by these Terms, which may be subject to change from time to time at our sole discretion. Your continued use of the Site/or Services after any such change constitutes your implied acceptance of these modified Terms. 1. Registration and Account You are eligible to register on the Site if you are of legal age to purchase products in your country of residence. When using or accessing the Services, you agree to the following: a. You are responsible for maintaining the confidentiality required to protect data and the use of your account and password, and accept responsibility for all activities that occur under your account and password; b. You agree to notify us immediately of any unauthorized use. For your password or account or any other breach of security, c. and provide true, accurate, current and complete information about yourself and your use of the Services as specified by us, d. and provide us with any additional information we request. 2. Intellectual Property Rights Except for the rights granted under these Terms, all content included on the Site, including but not limited to, trademarks, text, graphics, logos, images, audio clips, digital downloads, and software, is our property or the property of our licensor (“Intellectual Property Rights”). We (or our licensors, as defined) retain all right, title, and interest in and to the Site and the Services, including without limitation, all intellectual property rights therein, and all right, title, and interest in and to any information, materials, or other content you provide in connection with your use of the Services, including all intellectual property rights therein, will become our property. You agree that You may not use any of the Intellectual Property Rights without our prior written consent. All rights not expressly granted to you in these Terms are reserved by us or our licensor. 3. Warranties The Services are provided to you "as is" without representations, warranties, or conditions of any kind. We disclaim all warranties, conditions, and representations of any kind, whether express, implied, or statutory, including, but not limited to, All conditions, representations, or warranties of merchantability, fitness for a particular or general purpose, non-infringement, compatibility, or that our Services are secure, error-free, will operate without interruption, or will be provided in a timely or appropriate manner, are disclaimed. Furthermore, while we attempt to be as accurate as possible, we do not warrant that product descriptions or other content of any Service is accurate, complete, reliable, or current. or error-free. In addition, as a buyer, you agree that we are not responsible for examining or guaranteeing the offerings, products, or content provided by us or by third parties through the Services, and that you will not attempt to hold us responsible for any errors or defects in any product. 4. Liability and Indemnification Nothing in these Terms of Use limits Or exclude any party's liability for: A. Fraud, including fraudulent misrepresentation committed by such party. B. Death or personal injury caused by such party's negligence. C. Any other liability that cannot be excluded under applicable law. In no event will we, our parent company, shareholders, subsidiaries, or affiliates be liable Furthermore, while we try to be as accurate as possible, we do not warrant that product descriptions or other content of any Service is accurate, complete, reliable, current, or error-free. In addition, as a purchaser, you agree that we are not responsible for examining or warranting the offerings, products, or content provided by us or by third parties through the Services. And that you will not attempt to hold us responsible for any errors or defects in any product. 4. Liability and Indemnities Nothing in these Terms of Use limits or excludes any party's liability for: A. Fraud, including fraudulent misrepresentation, committed by that party B. Death or personal injury caused by the negligence of such party C. Any other liability that cannot be excluded under applicable law In no event will we, our parent company, shareholders, subsidiaries, affiliates, directors, employees, agents, suppliers, contractors, or third parties be liable for any loss or damage caused by the negligence of such party. Licensee whether based on an action or claim in contract, tort, negligence, breach of statutory duty or liability arising out of these Terms of Use, or in respect of loss of profits, loss of data or information, business interruption or any other financial loss or for any special situation or indirect, incidental, or consequential damages, even if we or our affiliates, directors, officers, agents, employees, licensors, or suppliers have been advised of the possibility of such damages. In addition, to the extent permitted by applicable law, we (including our parent company, shareholders, subsidiaries, and affiliates, and their directors, officers, and their agents, employees, suppliers, or licensors) are not responsible, and you agree not to hold us liable for any damages or losses resulting directly or indirectly from: (a) your use of or inability to use our Services; (b) including pricing, shipping, coordination, or other instructions we provide; (c) delays or interruptions in our Services; D. Viruses and other malware obtained through the use of or in connection with our Services, E. Errors, technical malfunctions, or inaccuracies of any kind in our Services, F. Damage to your device from the use of products sold on the Site or from our Services, G. or the content, use, or omission of third parties using our Services, H. Suspension of the Services or any other action we take in connection with your use of our Services. 5. General Applicable Law: These Terms of Use and any non-contractual rights or obligations arising out of or in connection with them shall be governed by and construed in accordance with the laws of the United Arab Emirates, as applied in the Emirate of Dubai. Dispute Resolution: Any disputes or claims arising out of or in connection with these Terms of Use, including any non-contractual rights or obligations arising out of or in connection with These Terms of Use shall be referred to the courts of the Emirate of Dubai for final resolution. Relationship of the Parties: Nothing contained in these Terms of Use shall be deemed or interpreted by the parties or any third party to create a partnership, joint venture or agency relationship between the parties, provided that it is understood that the parties will remain at all times independent parties contracting for the Services. Waiver: These Terms of Use shall be binding. It is inure to the benefit of the parties, their respective assigns, and permitted successors. You agree that you will not assign or transfer these Terms of Use or any of your rights or obligations under these Terms of Use, whether directly or indirectly, without first obtaining our prior written consent, and that consent will not be unreasonably withheld. Entire Agreement: These Terms contain the entire agreement between the parties with respect to the relevant subject matter and supersede all prior agreements, negotiations, and representations, whether written or oral. Except as provided in these Terms of Use, there are no conditions, representations, warranties, undertakings, or agreements between the parties, whether direct, indirect, implied, or express. Severability: If any provision of the Terms of Use is determined If any provision of this Agreement is held by any court of competent jurisdiction to be invalid, illegal or unenforceable, such provision shall be severed from these Terms of Use and the remaining provisions shall remain in full force and effect so long as they do not affect the economic situation or the legal substance of the transactions contemplated by this Agreement and do not materially affect the parties. No waiver by us of any of the provisions of the Terms shall constitute a waiver. On any other provision (whether similar or not), and no such waiver shall constitute a continuing waiver of that particular provision, unless expressly set forth by us in writing. Force Majeure: Neither we nor any party shall be liable for loss, damage, failure or delay in performance resulting from events outside its control, whether or not those events could have been foreseen. This includes acts of God, illnesses, and alterations. Governmental provisions in legislative, legal, judicial, and political events such as sit-ins and economic blockades. This also applies to our agents and service and goods providers dealing with us. Applicability: All provisions that expressly or by their nature remain in effect after the suspension or termination of your membership on the site. Terms of Sale These terms may be subject to change from time to time at our sole discretion. Continuity Your use of these Terms after any change constitutes your acceptance of these revised Terms. Please read these Terms carefully before purchasing any product on the Site. By placing your order on the Site, you agree to be bound by these Terms. 1. Ordering and Acceptance Products on our Site are sold either through our Site or one of our affiliated companies. Or through a local or Irish seller as in Tokyo, and when you are ready from a local or Irish seller, we would like to inform you, the buyer is not the seller of this product you messaged, we only provide a platform for sellers and buyers to negotiate and complete transactions. 1. Once the order is completed, you will be notified by email or mobile message, in some cases, if the order is not accepted, You will be notified accordingly and the product fee will not be charged. 2. Once your order is completed and accepted, you will authorize us, or any third party payment provider we use, to process the transaction to charge your credit/debit card for the product fee. 3. You may cancel your order immediately prior to shipment for any reason. 1. We may cancel your order(s) if: a) you fail to make any payment due to us; b) you fail to provide us with the necessary information to deliver the Products within a reasonable period of time after we request such information; c) you do not allow us, within a reasonable period of time, to deliver the Products to you or collect them from us; d) you attempt to purchase in bulk or multiple orders; e) the order(s) is unavailable. 2. Delivery of your order1- The delivery costs for the order and related information will be as displayed to you on our website. 2- Request for identification upon delivery: We may, at our sole discretion, make any inquiry we deem necessary to verify your identity by requesting you to provide us with further information or documentation, including, but not limited to, requesting a form of identification and/or a credit card. If we are unable to verify or authenticate any information you provide, we have the right to: Delivery refusal and order cancellation. 3- Pickup from abroad: Please note that you may be considered the importer of record if your order originates from abroad. In such cases, you are required to ensure that your ordered products can be legally imported, comply with all laws and regulations, and pay all costs and customs duties related to your purchase. 4- Product ownership: The product will be considered your property and is at your responsibility. From the time it is delivered to you at the address listed in the order and after payment for the product. 5- Invoice: An electronic invoice will be issued for your purchases, and we will send this invoice to the email address you provided to us. 3. Returns: Returned products are not considered our property until they reach our inspection center. Please refer to our Returns Policy available on the website. 4. Customs: When requesting delivery of a product from outside the Arab Republic of Egypt, You may be subject to import duties and taxes, which are imposed once the product reaches the specified destination. As a customer, you are charged any additional customs clearance fees, as you are considered the importer of record and must comply with all laws and regulations of the country in which you receive the products. Warranty Policies 5.1- We will provide you with a warranty policy to help you in the event of defects in materials, manufacturing quality, and design after purchasing the product, and in cases where we are considered a seller On selected products, a twelve (12) month warranty will be provided for products in good condition ordered. 2. Warranty Period: Repair or replacement under the terms of this warranty does not entitle you to an extension or renewal of the warranty period. The warranty terms are in accordance with your device manufacturer's warranty. - For more details on the specific terms of your device's warranty, please visit your product's support page. 3. Warranty Policy Not Applicable: The warranty does not apply in the following cases: If the device is used incorrectly or handled improperly If the device is damaged by accident If the device is accidentally exposed to water 6. Warranties, Representations, and Undertakings 1. You warrant, represent, and undertake that you have the full authority and capacity to agree to these Terms of Sale and to make payment accordingly. Subject to the provisions of Clause 1, our services are provided to you "as is." Without representations, warranties, or conditions of any kind. We disclaim all warranties, conditions, and representations of any kind, whether express, implied, or binding, including, but not limited to, all conditions, representations, or warranties of merchantability, fitness for a particular or general purpose, non-infringement, compatibility, or that our services are secure or error-free. from errors or will operate without interruption or will be provided in a timely or appropriate manner or in full. 7. Liabilities The Company and its parent company, shareholders, subsidiaries and affiliated companies, directors, officers, agents, employees, suppliers and contractors will not be liable for 1- Losses that did not result For any breach by us, 2- or any business loss (including loss of profits, revenue, contracts, anticipated savings, data, publicity or wasted expenditure), 3- or any indirect or consequential losses that were not foreseeable to you and us when we contracted for the sale of products to you. We will not be liable for any delay or failure to comply with our obligations under these Terms if it is caused by any cause beyond our control. We reasonably control this condition. This condition does not affect your right to have the products sent to you within a reasonable time. If you have a problem with our services, please contact us. We will endeavor to resolve your issue as soon as possible. Shipping and Delivery Policy: At our store, we strive to provide the best shipping and delivery service to our valued customers. Please read the following policy for clear information about the shipping and delivery process. 1. Order Processing Time Orders are processed within *1-2 business days* from the order confirmation date. Processing may be delayed during holidays or busy seasons. 2. Shipping Options We offer multiple shipping options to meet customer needs, such as: Standard Shipping: Delivery time from *3 to 7 business days. Expedited Shipping: Delivery time from **1 to 3 business days.* 3. Shipping Fees Shipping fees depend on the destination. Selected shipping method. The cost is displayed upon order completion. 4. Delivery Areas: We offer delivery service to all areas of the Arab Republic of Egypt, with the possibility of delivering to other countries according to our agreements with shipping companies. 5. Order Tracking: Once the order is shipped, a tracking number will be sent to customers via email or text message to enable them to track the shipment status. 6. Collection Policy: Upon receipt Order: Please check the product's integrity before signing for receipt. If you notice any damage or shortages, please contact us immediately. 7. Shipping Delays or Issues We do our best to ensure that orders are delivered on time. However, delays may occur due to circumstances beyond our control (such as weather conditions or shipping company issues). In these cases, we will make every effort to resolve the issue.